Post by rabia994 on Mar 9, 2024 0:39:46 GMT -5
Measuring employee productivity is a key activity for any company that seeks to be competitive. To achieve this, many have opted to use digital tools that, in addition to simplifying and streamlining these processes, provide greater objectivity and precision, in a constant and automated manner. But how does feeling observed affect workers' performance? Does it have a negative or positive impact? This is what the Hawthorne effect is about, which we will tell you about below. What is the Hawthorne Effect? The way in which observing or studying a worker affects their behavior and performance is called the Hawthorne effect. Where did this concept come from? Between and , the Hawthorne Works company commissioned a series of studies to find out how different variables could affect the productivity of its employees. The data collected did not spark interest until in , researcher Henry A. Landsberger discovered that workers' performance varied significantly when they felt they were being observed. According to their conclusions, most of the employees modified their routines and the intensity of their activity when they were observed directly and previously communicated, contrary to what happened when the worker was observed without being aware of it.
How does the Hawthorne effect impact productivity? According to the original studies, the most important consequence of the Hawthorne effect is that workers tend to increase their performance when they are supervised, without representing the only reason why performance improves. For example, workers show higher performance when supervisors show int America Cell Phone Number List erest in their activity, which, as we can deduce, means that employees feel more motivated when they know that their effort will be recognized. That is to say, the Hawthorne effect is truly positive when observation is related to recognition. If, on the other hand, supervision is limited to corroborating compliance with the work day and assigned tasks, work performance will not improve in a truly significant way. How does the Hawthorne effect affect today's companies? Due to the large number of factors, characteristics and supervisory criteria that can vary from company to company, Landsberger's findings could be altered. For this reason, the skills and abilities of a worker are what define their job potential. However, the truth is that social factors, the work environment and his attitude greatly.
Interdependence exists in all cases The Harvard researchers concluded that, even in seemingly disconnected positions, there was minimal interdependence between employees. So through the study of the Hawthorne effect, an informal system of balances between employees was found. Less organization, generates lower performance Another very notable conclusion is that employees perform less when in the organization there are no clear guidelines for completing tasks or they lack correct supervision. Teams modify individual behaviors Even though they know they are being observed, the members of a work team tend to follow the same criteria and standards when carrying out their tasks, contrary to what is seen when they work individually. Actions with little logic Even when observed, the collaborator tends to carry out actions that lack logic from a strictly productive point of view. Morality, commitment or experience explain many everyday actions that, apparently, are not rational. Time flexibility and performance improvement This issue goes beyond the Hawthorne effect but is also related to supervision.
How does the Hawthorne effect impact productivity? According to the original studies, the most important consequence of the Hawthorne effect is that workers tend to increase their performance when they are supervised, without representing the only reason why performance improves. For example, workers show higher performance when supervisors show int America Cell Phone Number List erest in their activity, which, as we can deduce, means that employees feel more motivated when they know that their effort will be recognized. That is to say, the Hawthorne effect is truly positive when observation is related to recognition. If, on the other hand, supervision is limited to corroborating compliance with the work day and assigned tasks, work performance will not improve in a truly significant way. How does the Hawthorne effect affect today's companies? Due to the large number of factors, characteristics and supervisory criteria that can vary from company to company, Landsberger's findings could be altered. For this reason, the skills and abilities of a worker are what define their job potential. However, the truth is that social factors, the work environment and his attitude greatly.
Interdependence exists in all cases The Harvard researchers concluded that, even in seemingly disconnected positions, there was minimal interdependence between employees. So through the study of the Hawthorne effect, an informal system of balances between employees was found. Less organization, generates lower performance Another very notable conclusion is that employees perform less when in the organization there are no clear guidelines for completing tasks or they lack correct supervision. Teams modify individual behaviors Even though they know they are being observed, the members of a work team tend to follow the same criteria and standards when carrying out their tasks, contrary to what is seen when they work individually. Actions with little logic Even when observed, the collaborator tends to carry out actions that lack logic from a strictly productive point of view. Morality, commitment or experience explain many everyday actions that, apparently, are not rational. Time flexibility and performance improvement This issue goes beyond the Hawthorne effect but is also related to supervision.